Job Summary

Join our dynamic team as a temporary receptionist located in Minnetonka, Minnesota! We are searching for an outgoing, enthusiastic individual with excellent communication skills, a friendly and helpful attitude, and a knack for evaluating potential clients based on our case selection criteria. If you’re a good listener who can efficiently facilitate the intake process for new clients, this position is perfect for you!

As our receptionist, you will play a crucial role in enhancing our law office’s customer service and ensuring smooth information management. You’ll serve as the representative of our attorneys to clients and other individuals.

Job Responsibilities

• Client Intake – Coordinate and input information correctly and complete a general intake process of potential new clients
• Handle all incoming phone calls from current and potential clients
• Contact potential clients coming in via web forms and email
• Ensure that every potential client is properly documented in our case management system

Requirements:

• Must be proficient at handling all receptionist duties of a law office, and be proficient with Word and Outlook software programs.
• Prefer at least two years’ receptionist or customer service experience.
• Prefer a two-year degree but not required
• Must have strong organizational skills and attention to detail.
• Prefer experience operating a multi-line telephone system.
• Must have strong time management skills with the ability to complete tasks independently.
• Must have quality and compassionate customer service and understanding of prospective client management.
• Must be cooperative and work collaboratively with the other members of the firm.
• Must have a positive and professional attitude and demeanor, with effective communication skills (written and verbal).
• Must have excellent judgment and ability to make important decisions within the scope of proscribed duties.
• Must be trustworthy and reliable.
• Fluency in Spanish is a plus

Job Types: Full-time, Temporary

Pay: From $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Minnetonka, MN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person